Shipment tracking
Tracking belongs to the account that placed the order. Each package shows its carrier stage, scan history and whether any action is requested; recipient details are never shown.
Tracking is shown to the account that placed the order. Sign in and open the order, or enter a number here after signing in.
Where to find it
Every package appears on its order page in Order history once the warehouse registers it. The number here is the forwarder (HW…) or carrier number shown there.
Need help?
Stuck at the same stage for more than a week, or a scan asks for action? Open a case from the order page, contact us.